Yes, we accept Aetna PPO, Aetna Student Health, Anthem Blue Cross, and OPTUM/United Healthcare/United Behavioral Health. We also accept PPO policies, not listed above, If you are willing to work outside of your network. If you are interested, please let our referral coordinator know.

Client will complete intake paperwork and upload insurance information before initial session. Once we receive insurance information from the client we will then contact your insurance company to get the details of your health plan. At intake, your therapist will review your health benefits with you and address any questions you have at that time. Our goal is that clients are fully aware of their coverage at the commencement of therapy.

We do not conduct sessions every other week. We believe sessions are most beneficial on a weekly basis. Through the course of therapy you may feel that you need to meet less frequently. This is an indication that you have made progress and perhaps time to work with your therapist toward and an end date. An important part of therapy is the termination process. We want to support clients who are ending therapy to do so in the healthiest way possible. A productive way to do this, is to work collaboratively with your therapist and intentionally move toward an end to therapy.

The standard psychotherapy session is 45 minutes. Sessions can be extended based on medical necessity. Clients can also participate in multiple sessions a week if their insurance plan permits.

Out of pocket fee is $150 per session.

We do accept EAP, however, this is contingent on whether the therapist you are working with is a contracted EAP provider associated with your health plan.

We are located in the Petroleum Building at 714 West Olympic Blvd Suite 744. You may park in the lot behind the building (entrance on Flower St.) Please tell the parking attendant that you are here for an appointment with Fig Tree and you will be charged $5.00 instead of $10.00. All patrons visiting the Center after 5pm are permitted to park underneath the building, the $5.00 parking fee still applies.

Your therapist will hold your appointment time for two weeks if you are going to be away. If you are going to be gone longer than two weeks, your therapist will have to open your appointment time. Your therapist will work to schedule you if you are interested in returning. You have the option to do phone and or video sessions during your time away. This option will support your continued care and hold your appointment time while you are away.

Unfortunately, no. We will need to gather your insurance information and verify your benefits prior to your initial visit. We typically need at least 24 hours to do this. Sessions at Fig Tree are by appointment only.

We do not have a waitlist. You may contact us weekly, as space does open regularly.

If you have insurance, we recommend you contact your insurance provider directly for a list of practitioners in your area.

We have a 24 hour cancellation policy. You will not be charged if you give us 24 hours notice. If you cancel within 24 hours or do not show for your appointment you will be charged the contracted rate if you are utilizing insurance, which is the copay and the amount your insurance reimburses for the session. If you are a private pay client, you will be charged the agreed upon fee.

We do not have a live operator on our appointment line. We have referral coordinators who checks the referral line multiple times daily. After they receive your voicemail they will follow up with you directly and assist you in securing an appointment. You can also email us through the website utilizing our appointment form to receive an appointment. Our referral coordinator will then contact you to assist with scheduling.

It is important that clients feel comfortable with the therapist they are working with. If you are not feeling comfortable, we recommend that you address your feelings with your therapist. If you cannot work through these feelings, then your therapist will work with you in finding an appointment with a different clinician within the group. We believe that the client therapist relationship is the most important ingredient to successful therapy. We will do everything we can to insure that you are working with someone you feel comfortable with.

We do not have a psychiatrist and do not prescribe medications. We can either provide you with a referral to a doctor or if you would like to utilize insurance for a med evaluation, we will direct you to your insurance where you can get a list of in-network practitioners in your area.